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Patient Service Specialist (PSS)/Aide - Ephrata, PA

Overview
NovaCare in Ephrata, PA is seeking a Full time Patient Service Specialist (PSS) for our outpatient physical therapy clinic. Previous medical office experience with insurance and billing is HIGHLY preferred. Candidate must be able to provide assistance as needed as PSS for scheduling, a collection of co-pays, answering phones and provide support as clinical aide as directed by clinicians as well as maintian cleanliness of gym/treatment rooms and equipment.
This position will include duties as an aide on a daily basis, however, there will be training to help provide coverage if a Patient Service Specialist becomes unavailable. Must be computer literate, able to multitask and be focused on customer service and patient care. This is a Full time position that includes hours Monday-Friday. Evenings are a must until 7pm. Must be able to float bewteen Lancaster County NovaCare/Wellspan clinics as needed.
Our Patient Service Specialist are similar to medical office assistants with duties including, but not limited to:
Patient Registration
Third party insurance verification
Co-pay collections
Obtaining referrals and authorizations
General facility upkeep
Greeting patients
Answering telephones and additional administrative functions
This is an hourly paid position based on experience.
To apply, complete our FULL HR application for Job ID#53924 at www.selectmedical.com/careers/.
Select Medical Corporation's Outpatient Division is a nationally prominent, locally driven provider of outpatient physical rehabilitation with approximately 1500 locations in 37 states, plus the District of Columbia. Throughout the country we operate primarily as Select Physical Therapy, NovaCare Rehabilitation, Physio, Kessler Rehabilitation Center, KORT, Saco Bay Physical Therapy, Concentra and Keystone Physical Therapy. Our highly respected clinical team provides preventative and rehabilitative services that maximize functionality and promote well-being. We develop individualized treatment plans to help achieve each patient's specific goals. Our integrated local market network allows us to effectively partner with physicians, employers, payors and case managers to achieve optimal patient outcomes in a cost-effective manner. We also provide physical therapy and athletic training services to professional sports teams, colleges, universities and high schools.
Responsibilities
Responsibilities will include general clerical duties including but not limited to:
Greeting patients and visitors to the Center
Answering telephones, faxing, filing, etc.
Scheduling patients
Insurance verification
Assisting therapists as needed for general clinic maintenance and upkeep
Qualifications
Qualifications:
High School Diploma or GED required
Good oral and written communication skills
Ability to use all necessary office equipment (faxes, copiers, telephones, etc.)
Ability to interact well with other staff members, customers, field associates and businesses
Ability to type 60 words per minute preferred
Strong customer service skills
Additional Data..

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